Docs / Notes

Notes

Create and manage internal notes and memos. Notes can be standalone or linked to specific cases for organized reference.

Creating Notes

Click New Note to create a note. The rich text editor supports:

Simultaneous Editing

Notes do not currently support simultaneous real-time co-editing. Save and reload before another team member edits the same note. Real-time co-editing is available only in the Document Maker workflow.

Organization

Notes are listed with their title, linked case, author, and last modified date. Use the search function to find notes by content or title.