❓ Frequently Asked Questions

Find answers to common questions about Praxis.

Getting Started

How do I start my free trial?

Visit praxislegal.be/register and create an account. Your 14-day trial starts immediately with full access to all features. No credit card required.

Can I import data from my current software?

Yes! Praxis supports importing from:

Contact us for assistance with migrations.

Is there a mobile app?

Yes, Praxis is available for iOS and Android. Download from the App Store or Google Play. The mobile app syncs with your desktop data in real-time.

Pricing & Billing

What happens after my trial ends?

After 14 days, you'll need to choose a subscription plan to continue. Your data is preserved for 30 days after trial expiration, giving you time to decide.

Can I change plans later?

Absolutely. Upgrade or downgrade anytime from Settings > Subscription. Changes take effect immediately with prorated billing.

Is there a discount for annual billing?

Yes, annual subscriptions receive 2 months free (17% discount). Switch to annual billing anytime from your account settings.

Security & Privacy

Where is my data stored?

All data is stored in EU-based data centers (Germany). We comply with GDPR and Belgian privacy regulations. Your data never leaves the EU.

Is my data encrypted?

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Backups are also encrypted.

Can I export my data?

Yes. You can export all your data at any time in standard formats (CSV, JSON). Go to Settings > Data Export. This is your data—you always have full access to it.

Features

Does Praxis work offline?

The desktop app can work offline for viewing and editing. Changes sync automatically when you're back online. Some features (like KBO lookup) require internet.

Can multiple people work on the same case?

Yes! Praxis is built for teams. Multiple users can access and edit cases simultaneously. Changes sync in real-time across all devices.

Does Praxis integrate with e-Deposit?

Yes. You can file documents electronically with Belgian courts directly from Praxis. See our e-Deposit guide for details.

Support

How do I get help?

Several options:

Do you offer training?

Yes. All plans include access to video tutorials and documentation. Solo Professional and Enterprise plans include live onboarding sessions. Contact us for custom training.

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